Terms of service

Overview

This website is operated by Mara Bliss Candles. By accessing our site and/or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using our website.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. All product descriptions, pricing, and availability are subject to change without notice.

We are not responsible for any content or materials posted by third parties on our website.

Products and Services

All candles sold by Mara Bliss Candles are handmade. Due to the handmade nature of our products, slight variations in colour, scent intensity, and appearance may occur between batches. These are not defects.

We make every effort to display our products as accurately as possible on our website. However, actual colours may vary slightly depending on your screen settings.

Pricing and Payment

All prices are listed in the currency displayed on our website and include VAT where applicable. We reserve the right to change prices at any time. Payment must be received in full before an order is shipped.

Accuracy of Information

We are not responsible if information on our site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

Order Confirmation and Contract Formation

A contract between you and Mara Bliss Candles is formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including product availability or errors in pricing.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information on delivery times, costs, and methods.

Right of Withdrawal

As described in our Return and Refund Policy, EU consumers have the right to withdraw from their purchase within 14 days of receiving their goods, subject to the conditions outlined in that policy.

Limitation of Liability

To the fullest extent permitted by law, Mara Bliss Candles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This does not affect your mandatory statutory consumer rights under EU or Swedish law.

Candle Safety

By purchasing our candles, you acknowledge that candles involve an open flame and should be used responsibly. Always follow the safety instructions provided with your candle. Mara Bliss Candles is not liable for damage or injury resulting from improper use.

Governing Law and Disputes

These terms are governed by Swedish law. In the event of a dispute, EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Before initiating formal proceedings, we encourage you to contact us directly so we can try to resolve the matter.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to the website.

Contact Information

For questions about these Terms of Service, please contact us at info@marablisscandles.com